With a presence in over 17 countries, Medik8 is an established leader in the science-backed skincare space. Upholding a culture of quality and continuous improvement across our Manufacturing & Logistics site is key to driving customer satisfaction and business growth.

We are now looking for a Quality Assurance Manager to play a vital role in safeguarding product quality by developing and maintaining quality control systems. Working closely with the Head of Quality, this role will ensure compliance with industry standards, identify and address operational issues, and continuously improve processes to enhance efficiency.

You will work alongside our R&D, Supply Chain, Manufacturing and Logistics teams and will manage 2 Quality Team Leaders, who each have 3 Quality Controllers under them.

This role is a 12 month fixed term contract and will be based in our Innovation Centre in Aston Clinton, Aylesbury (HP22 5WJ) 4 days per week, with 1 day working from home.

Responsibilities:

• Manages the Quality Control System to monitor operational tasks and outputs, ensuring consistent delivery of top-quality products to customers.

• Creates and maintains strong, comprehensive and effective route systems for the QCs to follow.

• Reports, analyses and finds corrective and preventive actions to all malfunctions to operational tasks and outputs.

• Facilitate proactive solutions by collecting and analysing quality data.

• Review current standards, policies, processes and documentation, guaranteeing they are simple, comprehensive, efficient, and adhered to.

• Keep records of quality reports, statistical reviews and relevant documentation. Ensure all standards are met.

• Act as an authorised person to ensure each batch has been manufactured and checked in accordance with the marketing authorisation.

Requirements:

• A BSc (or equivalent) in a scientific discipline is desirable.

• Experience in a similar role in the manufacturing industry.

• Strong working knowledge of ISO 22716 (Cosmetics GMP) and FDA requirements.

• Proven experience in adapting to changing circumstances, influencing stakeholders, and fostering a culture of continuous improvement.

• Excellent problem solving skills, with the ability to navigate unprecedented scenarios effectively.

• Team management experience.

About us

Founded in 2009 by UK scientists and brothers, Elliot and Daniel Isaacs, we are a British, B Corp™ certified dermatological skincare brand, globally renowned for our age-defying heroes that deliver results without compromise.

Our mission is to simplify the route to great skin through the highest quality, most efficacious and trusted products on the market. All this is underpinned by our pioneering CSA Philosophy® of vitamin C plus sunscreen by day, and vitamin A (retinoids) by night which addresses 90% of anti-ageing skincare needs to deliver more youthful-looking skin.

Culture & Benefits

We are fuelled by our commitment to sustainability, quality, efficiency, and an unwavering passion for our customers. Championing solutions-focused thinking, we possess a purpose-driven mentality and strive to work with integrity and agility, always. We are collaborative go-givers; our diverse talents work cross-functionally and we achieve more together. We are proud to do everything in-house, challenging the norm and pushing the boundaries of possibility. It’s just who we are!

Some of the perks of being part of the Medik8 team include:
- 25 days holiday + bank holidays
- Flexible & Hybrid working
- Private Medical Insurance + Mental Health support
- Employee Assistance Program (EAP)
- Annual Performance Bonus
- Long Service Awards
- 75% discount + Annual Product Allowance
- Flexible Career opportunities
- Up-skilling support + regular Lunch & Learns
- 2 Volunteering days per year
- Matched Charitable Giving Scheme



Want to do a little more research before you apply?

Head over to our main careers page to find out more about the team and our values. You can also find out more about us on LinkedIn, Glassdoor & Instagram.


At Medik8, we believe that diversity within our workplace drives innovation. We celebrate multiple backgrounds, cultures, approaches and points of view, and believe that when people feel respected and included, they can truly flourish. We’re committed to advancing equal opportunities and we’re dedicated to building a workforce as diverse as our consumer base, creating a multifaceted, equitable and inclusive culture and allowing all colleagues to bring their whole selves to work.

Our DE&I ethos also flows through our recruitment process. Studies have found that minority groupings tend to apply for roles only when they meet 100% of the role requirements, in comparison to non-minority grouping tend to apply when they meet only 60% of the role requirements (Hewlett Packard ). The requirements listed in our job descriptions are guidelines, not hard and fast rules, so if you think you meet 60+ of the role spec and are passionate, excited & feel like you have the potential to fulfil the rest - then we want to hear from you!