With a presence in over 17 countries, Medik8 is continuing to expand across international markets and strengthen our place as an innovative leader in the skincare industry. As the Head of Quality Compliance, you will lead initiatives that ensure we not only meet but exceed customer expectations in both product quality and service delivery. 

You will champion a culture of quality and continuous improvement across the business Reporting directly to the Chief Financial Officer (CFO), you will collaborate closely with the Head of Quality Assurance and key internal stakeholders to align compliance efforts with broader business goals. 

In this role, you will manage and develop a team of three direct reports: an Internal Auditor, a Compliance Officer, and a Quality Compliance Operative. 

In more detail, your role will include: 

• Develop, maintain, and improve the Quality Management System in line with applicable standards and regulatory requirements. 
• Ensure updates to the quality management system are clearly communicated to stakeholders and that relevant changes to working practice are put in place.
• Responsible for Business Continuity Procedure roll-out and Crisis Management framework. 
• Lead internal and external audits, including planning, execution, and follow-up of corrective actions. 
• Monitor and interpret changes in regulations and standards affecting the business, ensuring timely updates to policies and procedures. 
• Partner with operational and functional leaders to guide the implementation of compliant processes and controls. 
• Oversee documentation systems to maintain complete and accurate compliance records. 
• Manage compliance risk assessments and ensure appropriate mitigation plans are in place. 
• Serve as the primary liaison with regulatory authorities, certification bodies, and customers on compliance matters. 
• Develop and deliver training programs to raise awareness of compliance obligations and best practices. 
• Provide regular compliance performance reports and updates to senior leadership.

We would really like to hear from you, if you have or are: 

• Exceptional leadership and communication skills, with a demonstrated ability to collaborate with and unify cross-functional teams.
• Data and results driven. 
• Disciplined self-starter with a pro-active mindset. 
• Proven experience in creating, leading and developing high-performing teams. 
• Demonstrable commercial acumen and a customer-centric approach. 
• Strong influential skills and the ability to adapt in a high-growth environment. 
• Excellent analytical and problem-solving abilities. 
• A results-oriented mindset with the ability to plan and deliver against project deadlines. 
• A track record of implementing and monitoring quality systems and processes to drive operational goals. 
• Substantial experience in a similar role in the regulated manufacturing industry. 
• Extensive experience in implementing and managing e-QMS systems. 
• Subject Matter Expert of ISO9001 / ISO22716 (Cosmetics GMP). 
• Extensive experience on FDA requirements, TGA or equivalent regulatory requirements and proven knowledge in hosting notified body unannounced visits.
• A BSc (or equivalent) in a scientific discipline, preferably Chemistry.

About us

Founded in 2009 by UK scientists and brothers, Elliot and Daniel Isaacs, we are a British, B Corp™ certified dermatological skincare brand, globally renowned for our age-defying heroes that deliver results without compromise.

Our mission is to simplify the route to great skin through the highest quality, most efficacious and trusted products on the market. All this is underpinned by our pioneering CSA Philosophy® of vitamin C plus sunscreen by day, and vitamin A (retinoids) by night which addresses 90% of anti-ageing skincare needs to deliver more youthful-looking skin.

Culture & Benefits

We are fuelled by our commitment to sustainability, quality, efficiency, and an unwavering passion for our customers. Championing solutions-focused thinking, we possess a purpose-driven mentality and strive to work with integrity and agility, always. We are collaborative go-givers; our diverse talents work cross-functionally and we achieve more together. We are proud to do everything in-house, challenging the norm and pushing the boundaries of possibility. It’s just who we are!

Some of the perks of being part of the Medik8 team include:
- 25 days holiday + bank holidays
- Flexible & Hybrid working
- Private Medical Insurance + Mental Health support
- Employee Assistance Program (EAP)
- Annual Performance Bonus
- Long Service Awards
- 75% discount + Annual Product Allowance
- Flexible Career opportunities
- Up-skilling support + regular Lunch & Learns
- 2 Volunteering days per year
- Matched Charitable Giving Scheme



Want to do a little more research before you apply?

Head over to our main careers page to find out more about the team and our values. You can also find out more about us on LinkedIn, Glassdoor & Instagram.


At Medik8, we believe that diversity within our workplace drives innovation. We celebrate multiple backgrounds, cultures, approaches and points of view, and believe that when people feel respected and included, they can truly flourish. We’re committed to advancing equal opportunities and we’re dedicated to building a workforce as diverse as our consumer base, creating a multifaceted, equitable and inclusive culture and allowing all colleagues to bring their whole selves to work.

Our DE&I ethos also flows through our recruitment process. Studies have found that minority groupings tend to apply for roles only when they meet 100% of the role requirements, in comparison to non-minority grouping tend to apply when they meet only 60% of the role requirements (Hewlett Packard ). The requirements listed in our job descriptions are guidelines, not hard and fast rules, so if you think you meet 60+ of the role spec and are passionate, excited & feel like you have the potential to fulfil the rest - then we want to hear from you!